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英文書信-開頭&結尾

日前看一些英文商用書信~
又跟同學聊天提到這部分~
有很真的是學校老師沒有教到的部分!~
學習語言的難處在於他日常生活有太多我們不知道的事~
給大家參考囉~

頭問候其實也的時候是不太需要的. 看情況來說. 結尾的部分其實會比開頭問候來得重要.

 

開頭問候:

How are you?

Hope everything is going well.

 

如果是回信的開頭:

Thank you for expressing your (concerns, ideas, suggestions, etc...).

It's good to hear from you.

Your (support, idea, etc.) to us is very important.

 

結尾部分:

Best Regards,

Thank you,

Thanks with regards,

Warm Regards,

Regards,

 

這兩個也可以用, 不過會有一點距離的感覺:

Sincerely,

Yours Truly,

 

結尾問候補充

如果電郵的內容是好事的話, 可以用以下的:

Looking forward to hearing from you.

I look forward to hearing from you.

We’re looking forward to meeting with you.

 

如果信件需要解答或回答的話, 結尾可用:

I hope this will answer your questions. If you have any other questions, please don't hesitate to let us know.

 

如果有些問題沒有辦法馬上回應, 需要上報之後, 才能解答的話:

I will let you know once we have a solution for this problem.

 

信件內容需要道歉的部分:

We are terribly sorry about all the hassels(problems), we will work as soon as possible to have it fixed.

We apologize for this (mistake, problem, etc...), we will work out a solution as soon as possible.

 

感謝對方的來信的話:

Thank you for your support of (company name)!

Thank you for your patience and understanding.

Thank you for your suggestions and support.

It has been a pleasure reading your email. Thank you.

基本上好事可以用"I", 需要道歉或者需要回覆什麼不好的事情問題時, "we"比較好.

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